Customers can return their purchased eco friendly yoga products also unused items that are unsatisfactory within 30-days of purchase as long as the tags are still in place. A full refund will provided upon return of the product to the warehouse.
What items are eligible to be returned or exchanged?
- Items that are in their original condition: unwashed, unworn, and with tags. Items not in this condition will not be accepted.
- Items which are damaged or defective may be returned at any time
- Final sale items and gift cards cannot be returned or exchanged.
How can I make a return?
- Contact us directly and we will send you a return label.
- Place your item(s) in the reusable shipping bag/box.
- Tape the shipping label to the outside of the package and make sure that the barcode portion of the label is visible
- If you live in Canada, find a FedEx Ground location. For those living in the US, find a FedEx Ground location or a USPS and drop off your package
- We’ll refund you within seven business days of receiving your package and send you an email when this transaction has taken place
Returns and exchanges are free
- For exchanges, you must place a separate order and follow the return instructions above
How long do I have to return or exchange an item I bought online?
- 30 days for a full refund
How can I receive a refund for my order?
- Refunds require proof of purchase including the invoice mailed to you or the original payment method used for the purchase.
I received an item as a gift. How can I receive a refund?
- Gifts returned with gift receipt (invoice) will receive a full refund as long as the item is unworn, unwashed, and has its tags within the 30 days. After 30 days, refunds will be provided in the form of a gift card.